Welcome to Kiara Ocean Place. By accessing or using our website (https://kiaraoceanplace.com) and/or making a booking or inquiry with us, you agree to be bound by these Terms and Conditions. Please read them carefully before proceeding. If you do not agree with any part of these Terms, you must discontinue use of the site and services.
1. Definitions
- “We”, “Us”, “Our” refers to Kiara Ocean Place.
- “Website” refers to kiaraoceanplace.com.
- “Guest”, “User”, “You” means any person accessing or using the website or services, including making bookings or inquiries.
- “Accommodation/Service” refers to long-stay rentals, serviced apartment stays, and other offerings at Kiara Ocean Place.
2. General Use of Website
By using this website, you agree:
- To provide accurate and truthful information when submitting inquiries or booking forms.
- To use the site for lawful purposes only.
- Not to engage in misuse, hacking attempts, automated scraping, or activities that disrupt website operation.
We reserve the right to restrict access or terminate any use if misuse is detected.
3. Bookings & Payments
- All reservations are subject to availability.
- Rates may vary depending on stay duration, room type, season, and promotional offers.
- A deposit or full payment may be required to secure a booking (details will be provided during the booking process).
- Prices listed may be subject to applicable taxes or service charges unless otherwise stated.
We reserve the right to modify rates at any time, but confirmed bookings will honor the agreed rate.
4. Cancellations, Modifications & Refunds
Cancellation and refund policies vary depending on the stay duration, offer type, or promotional booking condition. These details will be communicated at the time of booking.
- Non-refundable bookings are strictly final.
- Refundable bookings may be subject to cancellation deadlines, fees, or penalties.
Guests are responsible for reviewing the cancellation terms before confirming their stay.
5. Guest Responsibilities
During your stay, you agree to:
- Respect all facility rules, staff, and other guests.
- Maintain the condition of the property and all provided furnishings.
- Be responsible for any damages, lost items, or excessive cleaning charges.
Illegal activities including narcotics use, commercial filming without approval, or unauthorized events/parties are strictly prohibited.
6. Check-In & Check-Out
Specific check-in and check-out times will be stated during your reservation confirmation.
Early check-in or late check-out is subject to availability and may incur an additional fee.
7. Services & Amenities
While we make every effort to provide all listed amenities, facilities, and services, availability may vary due to operational, maintenance, safety, or external circumstances.
No compensation will be issued for temporary service interruptions (e.g., power outages, internet issues, construction, weather-related disruption).
8. Liability & Disclaimer
Kiara Ocean Place will not be liable for:
- Loss, theft, or damage to personal belongings.
- Injury, accident, or illness occurring on the premises unless resulting from proven negligence.
- Website downtime or inaccuracies due to technical or human error.
Guests are advised to obtain travel and/or personal insurance.
9. Intellectual Property
All content on this website — including text, design, images, branding, and digital assets — is owned by Kiara Ocean Place and protected under applicable intellectual property laws.
No content may be copied, reproduced, distributed, or modified without written permission.
10. Privacy
Any personal information you provide will be handled according to our Privacy Policy, available on our website.
11. Changes to Terms
We reserve the right to update or modify these Terms & Conditions at any time. Any changes will be effective once posted on this page.
Continued use of the site or services after changes implies acceptance.
12. Governing Law
These Terms & Conditions are governed by the applicable laws of the Republic of Indonesia. Any disputes arising shall be resolved in accordance with Indonesian jurisdiction.
13. Contact
For questions regarding these Terms, please contact us:
Kiara Ocean Place
Jl. Subak Sari, Tibubeneng, Kuta Utara, Bali 80361, Indonesia
Email: info@kiaraoceanplace.com
